Policy

Privacy Policy

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information is used to deliver the goods or services you order from this website.

We also use cookies and similar tracking technologies to track our service’s activity and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some of these cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. It enables us to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.

We may use your information for other purposes, such as data analysis, identifying usage trends, determining our promotional campaigns’ effectiveness, and evaluating and improving our service, products, services, marketing, and experience. We will retain your data only for as long as it is necessary for service delivery purposes only.

We will take all steps necessary to ensure that your data is treated securely. No transfer of your data will occur to an organization unless there are adequate controls in place, including the security of your data and other personal information. Your data’s security is important to us, but remember that no transmission method over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

If you have any questions about this privacy policy, you can contact us by visiting this page on our website: https://karmelmarket.com/contact

Return or Exchange Policy

If you are not completely satisfied with a purchase, this refunds and returns policy serves as a guide to protect and ensure your satisfaction and outlines our process to protect your rights.

To exercise your right of cancellation or return, you must inform us of your decision through a clear statement. You can inform us of your decision by contacting us by phone number: 1-800-234-5678, or by sending an email at info@karmelmarket.com 

We will reimburse you within 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

For the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 14 days.
  • The goods are in the original packaging.
  • The goods are not opened or used.

The following goods cannot be returned:

  • If the goods are personalized or made to your specifications.
  • If the goods are not suitable for return because they deteriorate rapidly or if the date of expiry has passed.
  • If the goods we opened, used or inseparably mixed with other items, and cannot be brought back to their original condition.
  • We reserve the right to refuse any merchandise returns that do not meet the above return conditions at our sole discretion.
  • Only regular-priced goods may be refunded; products on sale or other combo offers cannot be refunded. 

You are responsible for the cost and risk of returning the goods. Send the goods to the following address: 2910 Pleasant Ave, Minneapolis, MN 55408, USA.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We cannot issue a refund without actual receipt of the goods or proof of received return delivery.

If you have any questions about our Returns and Refunds policy, please contact us through email.

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